Emergency Technologies, Inc. (ETI) was founded in 1995, and is headquartered in Raleigh, NC. Being a privately held NC corporation, our sole business focus is on vertical software solutions for Fire and EMS professionals: software and services focused exclusively on Fire Departments and EMS Agencies. Our comprehensive products include a Fire Records Management System (FRMS), EMS Patient Reporting System and a Field Based Reporting (FBR) system; used by medium and large Fire Departments and EMS Agencies.
Emergency Technologies understands the challenges that Fire and EMS agencies face each and every day, and the importance of having easy access to critical data to ensure the safety of operations personnel.
ETI’s corporate mission is to develop the best Fire & EMS solution possible with today's (and tomorrow’s) technology, and to provide superior customer support. All personnel at ETI are involved with Visual Fire on a daily basis. Since 1995 our livelihood has depended upon us delivering a quality FRMS and our track record shows that we have been successful.
We understand what it takes to successfully deploy a complex Fire and EMS Records Management System. Our robust multi-department solutions were built from the ground up around the needs of our clients to provide feature rich functionality, flexibility and ease-of-use.
The implementation of a new FRMS is a complex undertaking. ETI has several key advantages that will help ensure a successful project and bring your customers to the forefront of Fire and EMS records automation. These advantages are:
- We are a software and services company dedicated exclusively to Fire & EMS solutions.
- We are an experienced Microsoft Certified Partner company that uses industry-standard technology tools, and therefore reacts quickly and effectively to our clients’ needs.
- With seasoned programmers on staff dedicated exclusively to the development and support of the Visual Fire and Visual EMS software, ETI has the resources to stay on top of cutting-edge technology.
- ETI employs staff with Fire and EMS field experience, public safety system experience, and software developers that are current with the latest software innovations and trends.
- Our software makes a move to mobile (in the field) reporting easy. Our mobile product has the same user interface as the desktop system and can be hosted on laptops and Tablet PC’s. By using the same interface as the Desktop system no additional training is necessary when mobile is deployed.